CTP Insurance FAQs
View a list of answers to questions commonly asked by customers.
Many of these questions can be answered here. If you have a specific question regarding your own policy contact us.
General CTP / MAI Insurance
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ACT MAI Insurance
MAI Insurance is linked to the vehicle, not the owner. If you sell your vehicle, the MAI Insurance policy will be transferred to the new owner.
Similarly, if you purchase a registered vehicle the MAI Insurance will already be placed with a MAI insurer.
If you’ve recently purchased or sold your car, please ensure that you have completed the change of ownership with Access Canberra.
MAI Insurance provides defined benefits to cover injury to you, your family and other road users in the event of a motor vehicle accident, regardless of who’s at fault.
NSW CTP Green Slip
Compulsory Third Party (CTP) Personal Injury insurance, (also known as a Green Slip in NSW) is mandatory and must be purchased before you can register your vehicle.
Your Green Slip provides you and anyone who drives your vehicle, with protection against liability for injuries caused to others in a motor accident. It also covers your medical expenses and weekly payments for lost income for up to twelve (12) months should you have caused the accident and are injured. Conditions apply.
For further information visit the SIRA website
If you have just moved to NSW and your vehicle is still registered interstate, you will still be able to purchase a Green Slip to establish your registration by providing a vehicle identifier.
If you have just moved from interstate or overseas and have bought a vehicle that is registered in NSW, you should ensure that the registration has been transferred into your name prior to purchasing a CTP policy. If you don't do this, you may not be able to purchase a policy.
You can receive your CTP policy documents via email and we may send you reminders via sms. You can consent to receiving your CTP policy documents electronically when setting up your CTP insurance online or when you contact us to set up or renew your CTP policy . All you need to provide is a regularly used email address and mobile phone number. If you consent to receiving your CTP policy documents electronically you will not receive policy documents and communications via post.
Safety checks can only be performed at authorised inspection stations, and the results are sent to TfNSW electronically. Click here for more information.
There are only some circumstances under which you can cancel your CTP Green Slip, including the total loss of the vehicle and an Unused Green Slip. Contact us and we will help you with any cancellation.
No, unfortunately there are no pensioner concessions on CTP. CTP legislation states that all CTP policies must be paid in full. However, there may be some concessions available on TfNSW registration fee for pensioners. Please refer to TfNSW for further details on pensioners.
Apia CTP is issued by GIO, one of the 6 Licensed insurers approved by SIRA to provide CTP cover in NSW. Apia acts as an authorised agent of GIO.
If a Green Slip is being purchased to start a new registration, you will need:
New Customer
The vehicle’s VIN, Engine and/or Chassis Number and
The NSW Driver or Rider Licence, NSW Photocard Number or TfNSW Customer Number of the registered operator
Existing Customer
Payment Reference Number (located on your Green Slip)
Contact number and email address
Light vehicles (i.e. vehicles with GVM less than 4.5 tonnes) can insure and register for a 6 month term, in addition to 12 months. Both the Green Slip and Registration need to be paid or completed within 21 days of the registration due date. This is called the 'Use-by' date and is shown on the Green Slip. If the Green Slip 'Use-by' date has expired (i.e. exceeded 21 days), then the customer can only register for a 12-month period, unless there are 'extenuating circumstances' for us to accept the late payment.
Contact us and we can update your details for you.
CTP insurance is linked to the vehicle, not the owner, so if you sell your vehicle, the CTP policy will be transferred to the new owner.
Payment of a Green Slip Online or by phone will result in an eGreenSlip being sent to TfNSW immediately. Payment at a post office will take up to 2 business days for the eGreen Slip to reach TfNSW.
You need to tell us the age of the youngest driver of the vehicle, regardless of how often they drive the vehicle – even if they only drive it once a year. They don’t have to drive the vehicle regularly.
Provided your trailer or caravan is in a roadworthy condition, it is covered by CTP insurance when being towed by a registered vehicle.
Apia offers customers several convenient ways to pay for their NSW CTP Insurance (also known as Green Slip). You can choose to pay online (with a Visa, MasterCard, or American Express), over the phone, or at your nearest Australia Post Office.
Compulsory Third Party (CTP) Insurance also known as a Green Slip, is compulsory when registering a motor vehicle in NSW. If you drive your car unregistered and while it does not have a Green Slip you may be personally liable for any injuries you cause in a motor vehicle accident.
Green Slip prices can not be discounted.
The best way to figure out how much your Green Slip premiums will be is to get an obligation-free quote. It's quick and easy to do online.
Yes. If you're driving in NSW and you don't have a Green Slip (ie Compulsory Third Party Insurance policy) in place, you won't be able to register your car, which means you won't be able to legally drive.
The good news is, getting a Green Slip quote is quick and easy.
The standard term for a CTP Insurance policy (or Green Slip, as it's often called in NSW) is 12 months. However, for certain vehicles, you may be able to purchase a 6-month policy.
It's easy to get a CTP Insurance policy (also known as a Green Slip).
You can get a quote online with Apia quickly and easily. If you decide to buy the policy, we'll send confirmation directly to Transport for NSW as soon as you've paid, so you can complete your car registration.
Third Party Property Damage Insurance — often shortened to Third Party — is mainly intended to help you cover costs for which you might be liable if you cause damage to other people's vehicles or property while you're driving. Apia's Third Party coverage includes up to $20 million of liability coverage for such damage, as well as up to $5,000 of cover for your own vehicle if it's damaged by a collision with another vehicle driven by an uninsured driver.
Compulsory Third Party (CTP) Insurance — often called Green Slip in NSW — helps drivers cover costs related to injuries sustained by other road users after an incident on the road. For example, if you collide with a pedestrian or cyclist, your Green Slip will help cover their medical bills and lost income.
