Comprehensive Car Insurance
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Apia's Comprehensive Car Insurance helps protect your car against accidental loss or damage including theft, loss, fire, storms and malicious damage.
Limits, exclusions and conditions apply, please refer to the PDS for full details.
SUBMITTING YOUR CLAIM
Easy Claims Process
Lodge a claim 24/7
Lodge your claim and receive a claim number instantly. Repairs may also be booked instantly in some cases.
Assessment
We'll assist you in arranging the assessment and repair process for your vehicle.
Track your claim
Track the progress of your claim online at any time.
Finalise your claim
We'll let you know once your car is ready to collect or settle your claim (as applicable).
For more information on how we manage your claim, please read the PDS.
Car Insurance Faqs
Apia offers a range of Car Insurance options, so you can find the policy that best suits your needs. Choose from:
- Comprehensive cover
- Fire, Theft & Third Party Property Damage cover
- Third Party Property Damage cover
- NSW CTP Green Slip Insurance, and
- Motor Accident Injuries (MAI) Car Insurance (ACT only).
You can pay for your insurance online using your American Express, MasterCard or Visa Card or by direct debit from your bank account. We have a range of payment options to suit your needs.
You can make a secure credit card payment using our automated credit card payment system by calling 1300 064 781.
Your Payment Reference number appears in the Payment Slip section of your notice.
You can use the Automated Payment Phone line to pay for all your Insurance Products excluding Health, Funeral, CTP and MAI Insurance policies.
You can pay using Visa, American Express and Mastercard.
Apia Online Services is the place to go to update or manage your Apia Car Insurance policy.
Apia Online Services video tutorials explain how to get the most out of your account.
A PDS (Policy Statement Disclosure) is a document that provides comprehensive information about an insurance policy. If you’re considering taking out a policy with Apia, or you’re an existing customer and want to find out more about your cover, it’s important that you refer to the relevant PDS.
You can find all of Apia’s policy documents here.